Shipping and Cancellation Policy

Thank you for choosing Manualsshop.com! We specialize in digital heavy equipment manuals (Service Repair Manuals, Parts Catalog Manuals, Operator’s Manuals, and more) for brands including Caterpillar, John Deere, Case, Case IH, Komatsu, New Holland, Volvo, and others. All products are delivered electronically as downloadable PDF files immediately after purchase. There are no physical items shipped.

Shipping Policy

  1. Delivery Method
    • All manuals are digital downloads (PDF format).
    • Upon successful payment, you will receive an instant download link via:
      • Email (sent to the address provided at checkout)
      • Your Manualsshop.com account dashboard (under “My Downloads”)
    • No postal mail, courier, or physical media (CD/DVD/USB) is used.
  2. Delivery Time
    • Immediate – 99% of orders are available for download within 1–2 minutes of payment confirmation.
    • In rare cases (e.g., payment gateway delays or high traffic), delivery may take up to 15 minutes.
  3. Download Instructions
    • Check your inbox and spam/junk folder for the email from Manualsshop4u@gmail.com
    • Each manual is a high-quality, searchable PDF with clear diagrams and detailed instructions.
  4. Technical Issues
    • If you don’t receive your download link within 15 minutes, contact us at Manualsshop4u@gmail.com with your order number.
    • We respond within 12 hours (usually faster).

Cancellation & Refund Policy

  1. Instant Digital Delivery = No Cancellations After Download

    • Due to the instant and irreversible nature of digital downloads, orders cannot be canceled once the download link is accessed or sent.
    • If you have not clicked the download link and request cancellation within 5 minutes of purchase, we may issue a full refund (at our discretion).

  2. Refund Eligibility You are eligible for a full refund within 5-7 days of purchase only if:

    • The file is corrupted or unreadable (and we cannot provide a working replacement within 12 hours).
    • The manual is completely wrong (e.g., wrong model/year) and we cannot supply the correct one.

    No refunds for:

    • Change of mind
    • “I found it cheaper elsewhere”
    • Incorrect manual selected by the customer (please double-check model, serial number, and year before purchase)

  3. How to Request a Refund

    • Email Manualsshop4u@gmail.com within 24 hours of purchase.
    • Include:
      • Order number
      • Reason for refund
      • Proof (e.g., screenshot of corrupted file)
    • Refunds are processed within 3–5 business days to your original payment method.

  4. Non-Refundable Cases

    • Downloads accessed or expired
    • Requests after 24 hours
    • Multiple manuals purchased (partial refunds not available)

Company Details

Company Name: Amit Automotive Services

Company Address:

Floor No .: H No 119
Building No./Flat No .: H NO 119 DEV NAGAR
Name Of Premises/Building: IST FLOOR
Road/Street: ST NO 14
Nearby Landmark: NEAR DAV SCHOOL
Locality/Sub Locality: Lalton Kalan
City/Town/Village: Ludhiana
District: Ludhiana
State: Punjab
PIN Code: 142022

Ph: 9463055652

Contact Us

For any issues with shipping (delivery) or cancellations: Manualsshop4u@gmail.com 🌐 Live Chat (available on Manualsshop.com during business hours) ⏰ Response time: Within 12 hours (often within 1–2 hours)