Refund Policy – Manualsshop.com

Our Promise: The Right Manual or Your Money Back

At Manualsshop, we stand by the accuracy and quality of our manuals. Each manual is carefully selected and described to ensure you get exactly what you need to service or repair your equipment.

Because our products are digital downloads, we generally do not offer refunds once a manual has been delivered. However, we do understand that mistakes can happen — and we want you to feel confident when shopping with us.

30-Day Refund Guarantee

We offer a 100% refund within 30 days of your purchase if:

  • You received the wrong manual (i.e., not for the model or equipment described)
  • The manual does not match the product description
  • The file is corrupted or unusable, and we are unable to provide a working replacement

Non-Refundable Situations

Unfortunately, we cannot offer refunds if:

  • You purchased the manual by mistake, but the file matches the description
  • You no longer need the manual
  • You expected more content than what was clearly described
  • The manual was successfully downloaded and matches the listing, but you decide you don’t want it
  • You are unable to open a PDF file due to issues with your device or software

If you're ever unsure about a manual before purchase, feel free to contact us — we’re happy to help you confirm if it’s the right one for your machine.

How to Request a Refund

To request a refund, simply email us within 30 days of your purchase at: Manualsshop4u@gmail.com

Please include:

  • Your order number
  • The email address used during checkout
  • A short explanation of the issue

Our support team will review your request and respond within 1–2 business days. If your refund is approved, it will be processed to your original payment method within 7 days.

Need Help Instead?

In many cases, we can replace or correct the issue faster than issuing a refund. If there was a problem with the download or file format, we’re happy to resend or resolve it.

Our Commitment to You

Your satisfaction is important to us. We aim to provide accurate, high-quality manuals that meet your expectations. If we fall short, we’ll make it right.

Thank you for choosing Manualsshop!